Data protection

As your host we wish to keep the booking procedure simple and ensure your stay with us is as pleasant as possible. In this connection we take the protection of your personal data very seriously and handle all data confidentially in accordance with our data protection policy which complies with legal privacy laws. Your data will not be passed on to third parties for marketing or any other purposes. The data you provide us with when making a reservation enquiry is saved solely for the purpose of drawing up an individual offer especially for you and to provide you with further information.

Body and person responsible for the protection of your personal data in accordance with legal privacy laws: 

Schwarzwald Chalets

Tina Schlör


In order to ensure the safety of your personal information when transferring data, we use the latest updated version of a secure encryption service (e.g. SSL) via HTTPS.

Contact form

Whether you contact us by email or use our contact form, the data you provide us with is saved for the purpose of processing your enquiry and for any subsequent queries.

Google Maps

This web site uses Google Maps API to visualise geographical information. When a visitor to the site uses Google Maps, the data required to use the map functions is collected, processed and used by Google. For further information on how Google processes this data, please read the Google data privacy information. In the Data Protection Center here you can also edit your personal data protection settings.

You will find detailed information on managing your personal data in connection with Google products here.

Google AdWords

Our website uses Google Conversion Tracking. If you have accessed our website through an ad displayed by Google, a cookie will be set on your computer by Google AdWords. The cookie is set when a user clicks on an advertisement displayed by Google. These cookies are valid for 30 days only and are not used for personal identification purposes. If a user visits certain pages on our website and the cookie is still valid, both we (as the conversion tracking customer) and Google can recognise that the user has clicked on the advertisement and has hereby been transferred to this page. Every Google AdWords customer receives a different cookie. Cookies can thus not be traced through the websites of AdWords customers. The information collected with the aid of conversion tracking cookies is used solely for the purpose of drawing up tracking statistics for AdWords customers who have chosen to use conversion tracking for their websites. This means that customers only learn how many users have clicked on their advertisement and have been transferred to a page equipped with a conversion tracking tag. They do not receive any information with which they can identify the user personally. 

If you do not wish to participate in this tracking system you can block the use of cookies required for this purpose – either in your browser settings by deactivating the automatic setting of cookies, or you can set an opt-out cookie in your browser so that cookies from  „“ are blocked.

Please note that if you wish to stop your data being recorded, opt-out cookies must not be deleted. If you have deleted all cookies in your browser, you must set the respective opt-out cookie again.


Your rights regarding the provision, rectification, blocking and deletion of information and withdrawal of consent

You have the right to receive at any time information on the data we have saved regarding your person. You also have the right to rectify, block or, with the exception of the mandatory data required for business processing, to delete your personal data. For this purpose, please contact our data protection official. You will find the contact data at the bottom of this page.

To ensure that the blocking of this data is taken into account at all times, this data must be kept in a special blocking file for control purposes. In as far as no legal archiving obligation exists, you can also demand the deletion of the data. Should such an obligation exist, we will block your data on request.

You can undertake corrections or withdraw your previously given consent by sending us a request in writing. This will take immediate effect for the future.

Amendments to our data protection policy

We reserve the right to adapt our data protection policy as necessary in order to keep it up to date with current lawful requirements or in order to apply any changes in our services to the data protection policy e.g. when new services are added. This new policy will apply on your next visit to our website.

Questions to our data protection official

If you have any questions on data protection, please send us an email or contact our data protection official directly:

Schwarzwald Chalets

Tina Schlör

Our data protection policy was drawn up using the Data protection policy generator of ActiveMind AG and translated into English.